Privacy Notice

Last updated and effective: March 13, 2025

At DBA PROXY WIRE (the “Company”), we respect your privacy. We take every measure to ensure that all personal data we collect from our users is processed securely and in strict compliance with applicable laws. This Policy details how we collect, process, and use your personal information whenever you visit our website, www.essay-wise.com (the “Website”).

1. Types of data we collect

We process and store your personal data as described in our Privacy Policy below.

The Company acts as the Controller of the personal data you, the data subject, provide us. We may collect the following types of personal data through this Website:

  • information that identifies you, including your IP address, login credentials, browser type and version, time zone settings, browser extensions, location data, and operating system details;
  • your contact information, including your email address and phone number;
  • information about your Website usage, including your browsing paths (URL clickstreams), the products or services you view, download errors, page response times, time spent on pages, your actions on those pages, frequency of visits, and interactions;
  • your date of birth so we can provide you with exclusive discount offers.

2. Why we collect this data

The Company collects your personal data to:

  • keep the Website accessible and functional;
  • deliver services;
  • refine and develop the Website;
  • conduct marketing activities (with your consent);
  • offer customer support services.

The Company will never sell or share your data with third parties without your written consent. All other data will be processed as required by relevant data privacy laws.

3. How we collect your personal data

The Company collects data during your interactions with the Website, especially when:

  • you visit any page of the Website;
  • you interact with the Website;
  • you receive communications from the Company via email;
  • you receive phone calls from the Company (including autodialed);
  • you interact with the Company’s customer support via chat;
  • you sign up for marketing emails.

4. How we use your data

Your personal data is processed by the Company, which is based in the USA. Employees and contractors are required to follow strict internal policies, including agreements and the Company’s Information Security Policy. All activities involving personal data are conducted securely.

Any data transfer will only occur as necessary for the services we provide. The Company ensures that your data is protected per law requirements.

By submitting your data to Us, you authorize the transfer.

Your data will not be shared with third-party providers, except as required by law, when there is a legitimate interest, with your consent, or to provide the services to you.

5. How long we retain your data

The Company should not retain personal data longer than necessary to fulfill the purpose for which it was collected.

6. Your rights

You are entitled to request access to the data we hold about you. Requests should be made in writing. The Company may require your identity documents to protect your personal information from unauthorized access.

If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request access to this data, correct it, or have it deleted.

If you have any complaints about how the Company has processed your data, contact Us in writing. We will investigate the matter and collaborate with you to address it.

For more information about your rights, please read our Privacy Policy below.

If you have any questions regarding this Privacy Policy, feel free to contact us.

Privacy Policy

Last updated and effective: March 13, 2025

1. Purpose and scope

DBA PROXY WIRE (the “Company”), a company organized and existing under the laws of Maryland, USA, with its office at 5931 Indian Hills Ter., Derwood, MD, 20855, USA, hereinafter referred to as the “Company,” takes every measure to ensure full compliance with personal data protection laws in all countries in which it operates. This Policy explains the basic principles governing the Company’s processing of personal data and outlines the responsibilities involved in managing that data.

The Company does not intentionally attempt to obtain personal information from anyone under 18.

The Company respects your privacy. This Privacy Policy outlines how we collect and use your personal data and details your privacy rights. As data privacy is an ongoing responsibility, the Company will periodically update this Privacy Policy and its practices to reflect any changes in how we handle personal data or adopt new privacy policies.

2. Company’s website

The Company operates the website www.essay-wise.com (hereinafter referred to as the “Website”), which may collect specific data for business purposes.

3. Legal bases for data processing

Consent – The voluntary and informed permission you give for your personal data to be processed for a specific purpose.

Contract – The necessity of processing your data due to a contractual agreement between you and the Company or steps the Company had taken at your request before you entered into the contract.

Legitimate interests – The necessity of processing your data based on the legitimate interests of the Company or a third party, as long as these interests do not conflict with or outweigh your rights and freedoms. These legitimate interests include:

  • operating, advancing, and optimizing the Website;
  • collecting information on your behavior while using the Website;
  • helping the Company optimize, adapt, or update the Website and services;
  • collecting statistical data to improve how customers interact with our Service;
  • analyzing the performance of marketing strategies;
  • strengthening data protection.

4. Explicit agreement

If you have authorized us to process your data, you can withdraw your consent at any point by emailing the Company at [email protected].

If you choose to withdraw your consent, and the Company does not have any other valid legal grounds to process your data, we will cease all processing of your personal data.

If the Company has an alternative legal basis for processing your data, it may continue to do so, provided it does not infringe upon your legal rights and interests.

5. Company’s responsibilities

If you are a registered user or visitor of the Website, the Company is considered the ’data controller’ of your personal data, which entitles it to determine the purposes and methods for which data is processed.

6. Your responsibilities

Kindly read this Privacy Policy in full.

If you disclose personal data about other individuals to the Company, it will solely be used for the purpose for which it was provided. By submitting this data, you confirm that you have the necessary legal rights to share it and that the data will be processed according to this Privacy Policy.

The Company shall treat your personal data with care and keep it secure from unauthorized access.

7. Collected data

The Company collects data during your visits to the Website, in particular when:

  • you open any page on the Website;
  • you access the Website and use its services;
  • you visit any page of the Website;
  • you receive communications from the Company via email;
  • you receive phone calls from the Company (including autodialed);
  • you interact with the Company’s customer support via chat;
  • you sign up for marketing emails;
  • you take part in the interactive features of our Service (e.g., submit a form).

The Company collects the following categories of data:

  • your contact information, including email address and phone number;
  • information that identifies you, including your IP address, login credentials, browser type and version, time zone settings, browser extensions, location data, and operating system details;
  • information about your Website usage, including your browsing paths (URL clickstreams), the products or services you view, download errors, page response times, time spent on pages, your actions on those pages, frequency of visits, and interactions;
  • your date of birth so we can provide you with exclusive discount offers.

The collected data may be accessed by the Company’s senior management, its employees and contractors, and other third-party service providers listed below.

The Company may provide your name, email, client number, and testimonial to a review platform following its rules and regulations. This information is necessary for verification and will not be disclosed publicly in a way that can identify you.

The Company retains your billing data, such as the last four digits of your credit/debit card, merchant ID, receipt ID, or payment email, solely to confirm successful payment transactions through our secure payment processors in accordance with their rules and regulations. The Company will not share your billing information with any third parties.

8. Purpose of data processing and legal basis

We process your personal data to:

  • Provide services:

Details: Your personal data is necessary for the Company to deliver its services to you through the Website.

Legal basis: Contract; Consent; Legitimate interests.

  • Preserve the stability and usability of the Website:

Details: Handling your requests (such as purchases), managing login and authentication, storing your preferences, processing payments, and maintaining our hosting and back-end systems.

Legal basis: Legitimate interests; Contract.

  • Customer support:

Details: Informing you about updates to our Service, resolving issues, and fixing bugs.

Legal basis: Legitimate interests; Contract.

  • Optimizing the Website:

Details: Conducting tests, using feedback tools and surveys, collecting statistical data to improve our Service, improving your overall experience, managing landing pages, analyzing user behavior through heat mapping, optimizing Website traffic, and performing data analysis and research. This may involve profiling, machine learning techniques, and, in some cases, trusted third-party providers.

Legal basis: Legitimate interests; Contract.

  • Marketing activities (with your consent):

Details: Sharing information about our latest features, offerings, and content through emails and messages.

Legal basis: Consent.

  • Fraud prevention:

Details: Using evercookies, a JavaScript API that generates persistent cookies in your browser, to identify and prevent users from creating duplicate accounts.

Legal basis: Legitimate interests.

9. Your rights

You may decide not to submit personal data to the Company. If you do so, you will still be able to browse the Website, but the Company will not be able to offer its services or handle any transactions requiring personal information.

You can also disable, block, or delete cookies through your browser settings and continue to browse the Website without them. However, certain features and services may not operate as intended.

You can request that the Company cease using your data for marketing purposes. To opt out, email us at [email protected].

1. You have the right to request information regarding your personal data, including the following:

  • data categories;
  • external recipients of your data;
  • data processing purposes;
  • the duration for which the data will be kept and the criteria used to establish that period;
  • other rights you have in relation to how your data is used.

2. You have the right to request the Company to correct any incorrect personal data about you.

3. You have the right to prevent the Company from using your data for profiling or automated decisions. The Company may use your data to assess whether certain information should be shared with you (e.g., customizing emails based on your actions).

4. You can transfer your data to another service or website. The Company will provide a copy of your data in a readable format for easy transfer. If requested and technically feasible, the Company will directly send the data to the other service.

5. You have the right to be ’forgotten’. You may ask for your data to be deleted if it is no longer necessary for the Company to retain it to provide you access to the Website.

6. You have the right to file a complaint regarding the Company’s use of your data. In response to your access request, the Company shall provide the requested information within one month unless there is a valid reason for delivering it sooner.

7. You have the right to request the removal of any personal data the Company holds about you. The Company shall delete this data from its records immediately after it has received your request and verified your identity.

10. Security

We have strict security and organizational measures to safeguard the data we collect and store. Our employees and contractors are bound by security policies and data processing agreements to guarantee the appropriate technical and organizational standards are met. We also adhere to an internal Information Security Policy.

Connections to the Website are secured with 256-bit SSL encryption, and the SHA2 ECDSA algorithm protects the integrity of the data. Our servers meet international data security standards, including ISO 27001, and are certified under PCI DSS Level 1, ISO/IEC 27001:2013, and SOC 1 Type II.

You acknowledge that no security infrastructure is perfect, and data transmission may have potential risks.

You acknowledge that you are responsible for your login details and password and agree to keep them private.

If you believe your privacy has been compromised, please contact us immediately at [email protected].

11. Data processing locations

The Company processes the personal data it collects at its offices. As an international entity, the Company may have foreign offices and departments. The Company’s Research and Development department operates in secure facilities. Employees and contractors within this department are governed by the Company’s internal policies, agreements, and Information Security Policy.

12. Personal data transfer

The Company takes reasonable steps to ensure the protection and security of your personal data, using it only in accordance with your relationship with the Company and the practices outlined in this Privacy Policy. The Company also reduces risks to your rights and freedoms by refraining from collecting or storing sensitive data.

The Company may transfer some of the personal data we collect from you to third parties, including but not limited to Google, for analytics purposes. Please refer to Google’s Privacy Policy for more information on how Google uses information.

13. Data Controller’s contact information

DBA PROXY WIRE

Office address: 5931 Indian Hills Ter., Derwood, MD, 20855, USA

Email: [email protected]